Frequently asked questions
Does clicking the WhatsApp button buy the package?
No. The button opens a WhatsApp chat with a pre-filled enquiry. Your order is only confirmed after we agree the scope, schedule and payment terms with you in writing and payment is received.
How do I pay?
After onboarding we send a written order confirmation with the payment method and terms. We will never ask for card numbers, PINs, OTPs or passwords on WhatsApp or through this website.
What do I need to provide?
Your logo, brand colours, product images or authorised footage, links to your website and social profiles, your target audience, campaign goal, preferred style and language, and any brand guidelines.
What counts as a revision round?
One consolidated list of changes to eligible deliverables, sent together, within the approved concept. New concepts, new products or extra deliverables are outside the revision scope and quoted separately.
Do monthly plans include posting or ad spend?
No. Monthly plans cover content production. Daily posting, community management, influencer fees, advertising spend and unlimited revisions are not included.
Can you guarantee views or sales?
No one can honestly guarantee virality, reach, followers, sales or ad performance. We focus on strong creative made for your platforms.
Can I use the content for paid ads?
Yes, within the usage rights stated in your order confirmation. Some third-party music, fonts or stock elements carry their own licence terms, which we will flag.
Can I change package later?
Yes. You can move to a different package for your next campaign or service period.